Privacy Policy
Privacy Policy
Last updated: June 22, 2026
Reliable Industries Ltd. (“Reliable Industries,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, forms, phone calls, emails, text messages, service requests, rental requests, and online payment pages.
By using our website or submitting your information to Reliable Industries, you agree to this Privacy Policy.
Information We Collect
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Service address
- Billing details
- Company or organization name
- Service request details
- Rental request details
- Estimate or invoice number
- Payment amount
- Emergency service request details
- Any other information you choose to provide
We may also collect basic website usage information such as browser type, device type, pages visited, and general website activity.
How We Use Your Information
Reliable Industries uses the information you provide to:
- Respond to inquiries
- Provide quotes or estimates
- Schedule cleaning, maintenance, rental, or emergency services
- Confirm service details
- Send appointment reminders
- Process invoices and payments
- Provide customer support
- Follow up regarding requested services
- Improve our website and customer experience
- Send promotional messages only where you have provided consent
We use your information only for legitimate business purposes related to Reliable Industries services and customer communication.
SMS and Mobile Information
If you provide your phone number, Reliable Industries may use it to contact you regarding your inquiry, service request, booking, rental, invoice, emergency request, or customer support matter.
Where SMS messaging is available, messages may include service confirmations, appointment reminders, scheduling updates, quote follow-up, rental coordination, invoice reminders, emergency service updates, and customer support responses.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact Reliable Industries directly.
No Sharing of Mobile Information or SMS Consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Reliable Industries does not sell, rent, release, trade, transfer, or otherwise share mobile numbers or SMS consent information with third parties, affiliates, or lead generators for marketing or promotional purposes.
Marketing Communications
If you subscribe to receive updates, offers, or promotional communications from Reliable Industries, we may use your contact information to send those communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us directly.
Opting out of promotional communications does not prevent Reliable Industries from contacting you about active service requests, invoices, bookings, rental requests, emergency requests, or customer support matters.
Online Payments
If you use our online payment page, we may collect information needed to identify and apply your payment, such as your name, email address, phone number, invoice or estimate number, payment amount, and selected currency.
Reliable Industries uses payment-related information only to process, confirm, and reconcile payments.
Cookies and Website Information
Our website may use cookies or similar technologies to support basic website functionality, understand website activity, and improve the user experience.
You can adjust your browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.
Data Security
Reliable Industries takes reasonable steps to protect the information we collect from unauthorized access, loss, misuse, or disclosure.
However, no website, email, SMS, or electronic system can be guaranteed to be completely secure.
Data Retention
We retain information only for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, manage customer relationships, comply with applicable obligations, and resolve disputes.
Your Privacy Choices
You may contact Reliable Industries to request access, correction, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
You may opt out of promotional emails by using the unsubscribe link in the email.
You may opt out of SMS messages by replying STOP.
Children’s Privacy
Our website and services are not directed to children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.
Links to Other Websites
Our website may contain links to other websites. Reliable Industries is not responsible for the content, privacy practices, or policies of other websites.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Reliable Industries Ltd.
Phone: +1 (345) 949-9303
Emergency Numbers: +1 (345) 925-1479, +1 (345) 939-6544, +1 (345) 525-1479
Email: [email protected]
Address: 313 Compass Dr, George Town, KY1-1007, Cayman Islands